Vision Statement
To grow into a nationally recognized financial institution.
Mission Statement
To provide reliable and sustainable financial solutions to our clients for socio economic development.
Core Values
- Professionalism: The Board and staff will at all times demonstrate high level of competence and skills to efficiently manage operations and deliver quality service to customers and other stake holders.
- Reliability: We emphasize speed, responsiveness and efficiency.
- Teamwork: We promote collaboration and a supportive working environment for both staff and Board of Directors.
- Customer focus: We are deliberate and dedicated to building strong customer relations and enhance customer satisfaction and offer services including attending to customer queries in real time.
- Integrity: We embrace a quality of being honest, fair, trustworthy and adhering to the ethical principles.
- Innovation: We continuously look out for new ways of doing things (R&D) and embrace emerging trends in ICT for revolutionizing business.
